Our value.
Last Updated: March 20th, 2026
1. Introduction
Skydive Swoop is committed to protecting the privacy and security of our members and visitors. As a non-profit, member-run organization, we value the trust you place in us when sharing your personal information. This policy outlines how we collect, use, and safeguard your data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
We collect information only as necessary to provide our services and manage club operations. This includes:
- Direct Information: Name, email, phone number, and mailing address provided when you book a jump, join the club, or sign up for our newsletter.
- Waiver & Safety Data: Date of birth, weight, and relevant health information required for the “Declaration of Risk” and safety manifests.
- Media: Photos or video captured during your jump (e.g., Hand-cam or Rockstar packages) for delivery to you and, with your consent, for promotional use.
- Technical Data: IP addresses and cookie data collected automatically through our website to improve user experience.
3. How We Use Your Information
We use your data for the following purposes:
- Operations: Processing bookings, managing memberships, and ensuring safety manifests are accurate.
- Communication: Sending updates about your jump, club events, or newsletters (if opted-in).
- Safety & Legal: Complying with skydiving safety regulations and insurance requirements.
- Marketing: Using media (with consent) to promote Skydive Swoop on social media or our website.
4. Disclosure of Information
We do not sell, rent, or trade your personal information. We only share data with:
- Service Providers: Trusted third parties who assist in operating our website or processing payments (e.g., booking software, payment processors).
- Safety Bodies: Regulatory authorities or insurance providers if required by law or safety protocol.
- Emergency Services: In the event of an incident where your medical or contact info is vital to your safety.
5. Data Retention & Security
- Retention: We keep personal information only as long as necessary for the purposes it was collected or as required by law (e.g., safety waivers are often kept for several years for legal protection).
- Security: We use industry-standard physical and digital measures (SSL encryption, secure filing, and password protection) to prevent unauthorized access.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to update or correct inaccurate information.
- Withdrawal: Opt-out of marketing communications at any time.
7. Contact Us
For questions regarding this policy or to exercise your privacy rights, please contact our Privacy Officer:
Skydive Swoop 461 ON-5 West, Dundas, ON L9H 5E2
Email: info@skydiveswoop.ca
Phone: 1-800-463-5867